Privacy Policy

1. Introduction

Cosplay Space ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our platform. We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Data We Collect

We collect the following categories of personal data:

• Account Information: Email address and display name when you create an account (via OAuth or email signup).
• Payment Data: Payment processing is handled entirely by Stripe. We do not store your credit card numbers. We receive only transaction identifiers and subscription status from Stripe.
• Usage Analytics: Pages visited, features used, session duration, and device/browser type. This data is collected in aggregate and is used solely to improve the Platform.
• Cookies: We use essential cookies for authentication and session management, and optional analytics cookies with your consent.

3. How We Use Your Data

We use your personal data to:

• Provide and maintain your account and subscription
• Process payments and manage billing
• Send transactional emails (receipts, account changes)
• Improve and optimize the Platform
• Detect and prevent fraud or abuse

4. Data Sharing

We do not sell, rent, or trade your personal data to third parties. We share data only with:

• Stripe: For payment processing
• Analytics providers: Anonymized usage data only
• Legal authorities: When required by law or to protect our rights

5. Your Rights (GDPR)

Under the GDPR, you have the following rights:

• Right of Access: Request a copy of your personal data.
• Right to Rectification: Request correction of inaccurate data.
• Right to Erasure: Request deletion of your personal data. We will delete your account and all associated data within 30 days of your request.
• Right to Data Portability: Request your data in a machine-readable format.
• Right to Object: Object to processing of your data for certain purposes.
• Right to Withdraw Consent: Withdraw consent for optional data processing at any time.

To exercise any of these rights, contact us at privacy@cosplay-space.live.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. If you request account deletion, we will erase your data within 30 days, except where retention is required by law (e.g., financial records for tax purposes, retained for up to 7 years).

7. Data Security

We implement appropriate technical and organizational measures to protect your data, including encryption in transit (TLS) and at rest, access controls, and regular security reviews. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Cosplay Space is not intended for users under 18 years of age. We do not knowingly collect personal data from minors. If we learn that we have collected data from a user under 18, we will delete it immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Platform and updating the "Last updated" date. Your continued use of the Platform after changes constitutes acceptance of the updated policy.

10. Contact

For questions or concerns about this Privacy Policy, or to exercise your data rights, contact us at privacy@cosplay-space.live.